Shipping Policy

Last updated: May 11, 2025

At Weryn, we’re dedicated to delivering your indoor décor items from weryn.com to your home in the United States or Europe. This Shipping Policy explains our standard shipping process, costs, delivery times, and customs details. Read on for more information!

1. Where We Ship

Weryn ships exclusively to the United States and Europe. Some remote areas may have restrictions or additional fees. Contact us at [email protected] to confirm delivery to your address.

2. Shipping Method and Delivery Time

We offer Standard Shipping for all orders, shipped from China using trusted carriers like YunExpress, 4PX, or similar logistics partners.

  • Delivery Time: Orders typically arrive in 7 to 18 business days after processing, depending on your location in the USA or Europe.
  • Note: Larger items, like rugs or furniture, may take closer to 18 days.

You’ll see an estimated delivery time at checkout.

3. Shipping Costs

Shipping costs are based on:

  • Your order’s weight and size.
  • Your delivery address (e.g., USA or Europe).

You can view the shipping cost at checkout or use our Shipping Calculator on weryn.com. For special orders, email [email protected] for a quote.

4. Order Processing

We process your order within 1–3 business days after payment confirmation. This includes carefully packing your items to ensure they arrive in perfect condition. Custom or large orders may take up to 5 days.

5. Packaging

We pack your décor items securely to prevent damage:

  • Strong Boxes: Multi-layer cartons for fragile items like vases or glassware.
  • Protective Wrapping: Waterproof covers to keep items safe.
  • Clear Labels: Easy-to-read labels with your address and order details.
6. Customs, Duties, and Taxes
  • USA: You may need to pay import duties or taxes, as the $800 duty-free limit no longer applies. We provide a Commercial Invoice and other required documents to help with customs.
  • Europe: You’re responsible for VAT, duties, or taxes, which vary by country. We include all necessary paperwork for smooth customs clearance.

Customs fees are not included in your order total and are paid directly to the carrier or customs office upon delivery. Contact us for help with customs questions.

7. Tracking Your Order

Once your order ships, you’ll receive a tracking number to monitor its progress. Track it on weryn.com or the carrier’s website. We’ll notify you if there are any delays.

8. Delivery

Your order will be delivered to the address provided at checkout. Ensure someone is available to receive it, or check with the carrier for pickup options if you miss delivery.

9. Shipping Insurance

We recommend adding shipping insurance at checkout to protect against loss or damage. It’s optional but covers the full value of your order.

10. Delays

We aim for 7–18 days delivery, but delays may occur due to:

  • Customs processing.
  • Holidays or peak shipping seasons.
  • Weather or unexpected events.

We’ll keep you updated and work to resolve any issues quickly.

11. Damaged or Lost Items
  • Damaged Items: Inspect your order upon arrival. If anything is damaged, email [email protected] within 7 days with photos and your order number. We’ll send a replacement or issue a refund.
  • Lost Items: If your order doesn’t arrive, contact us, and we’ll track it or arrange a solution.
12. Returns

See our Return Policy on weryn.com for details on returning items. Note that return shipping costs may apply, and customs fees are non-refundable.

13. Contact Us

Questions about shipping? Reach out to us:

Email: [email protected]
Website: weryn.com

Thank you for choosing Weryn!